All Systems Operational

Uptime over the past 90 days. View historical uptime.
LucidLink (North America) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Latin America) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Asia-Pacific) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Europe) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2026
Intermittent Connectivity Issues Affecting IBM Storage
Resolved - This incident has been resolved.
Jul 14, 03:56 UTC
Monitoring - IBM has reviewed the network traces and confirmed that the packet loss occurred before traffic reached its network, indicating an issue with an upstream Internet service provider.

Customer reports indicate that connectivity has returned to normal, and we are continuing to monitor the situation.
Jul 13, 23:36 UTC
Update - We are continuing to investigate intermittent connectivity issues affecting some customers across multiple IBM Cloud regions.

We are working closely with IBM Cloud to identify the root cause and restore stable connectivity.

We will provide another update as soon as more information becomes available.
Jul 13, 21:59 UTC
Investigating - We are investigating intermittent connectivity issues affecting some customers hosted in the IBM us-south region.

The issue appears to be network-related, and we are working with IBM to identify the cause and restore stable connectivity.

We will provide further updates as more information becomes available.
Jul 13, 21:40 UTC
Jul 13, 2026
Jul 12, 2026

No incidents reported.

Jul 11, 2026
Scheduled Maintenance: New LucidLink (3.x) Release
Completed - The scheduled maintenance has been completed.
Jul 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC
Scheduled - We will be performing a scheduled infrastructure update on Saturday, 11.07.2026, to deploy our latest production release. During this window, we will be updating our core infrastructure to enhance the performance and scalability of our services.

Impact Summary:
While most LucidLink services will remain operational, please be aware of the following service limitations during the window:

- Existing filespaces: Access to and performance of existing filespaces will not be affected. You can continue to work as usual.

- Provisioning Actions: During parts of this 30 minutes window, users will be unable to create new filespaces or delete existing filespaces.
Jul 6, 14:17 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Scheduled Maintenance: New LucidLink (3.x) Release
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:00 UTC
Scheduled - We will be performing a scheduled infrastructure update on Saturday, 04.07.2026, to deploy our latest production release. During this window, we will be updating our core infrastructure to enhance the performance and scalability of our services.

Impact Summary:
While most LucidLink services will remain operational, please be aware of the following service limitations during the window:

- Existing filespaces: Access to and performance of existing filespaces will not be affected. You can continue to work as usual.

- Provisioning Actions: During parts of this 1 hour window, users will be unable to create new filespaces or delete existing filespaces.
Jul 2, 06:15 UTC
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Scheduled Maintenance: New LucidLink (3.x) Hotfix Update
Completed - The scheduled maintenance has been completed.
Jul 1, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled - We will be performing an unscheduled hotfix deployment on Wednesday, 01.07, to address a critical issue in our production environment.. During this window, we will be updating our core infrastructure to enhance the performance and scalability of our services.

Impact Summary:
While most LucidLink services will remain operational, please be aware of the following service limitations during the window:

- Existing filespaces: Access to and performance of existing filespaces will not be affected. You can continue to work as usual.

- Provisioning Actions: During parts of this 20 minute window, users will be unable to create new filespaces or delete existing filespaces.
Jun 30, 18:20 UTC
Jun 30, 2026

No incidents reported.

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