All Systems Operational

LucidLink (North America) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Latin America) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Asia-Pacific) Operational
90 days ago
100.0 % uptime
Today
LucidLink (Europe) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:00 UTC
Scheduled - We will be undergoing maintenance to the New LucidLink WebService during this time to address an issue with clients infrequently and unexpectedly disconnecting from their filespace(s)/workspace(s). Users may experience occasional disconnections from their filespace during this window, but should be able to log back in immediately.
The LucidLink Classic service will not be affected.

Feb 9, 17:56 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Resolved - Our Engineering team identified an area in our webservice backend that required an emergency maintenance downtime to fix. Customers may have experienced short disconnect from the filespace in their clients but should have been able to reconnect without further incident.
Feb 6, 18:30 UTC
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - Resolved – Between 12:20 PM and 12:25 PM UTC, a deployment of our New LucidLink web service caused a brief service interruption. During this 5-minute window, active users were disconnected from their workspaces, and new logins were unavailable.

Our team has stabilized the service, and all systems are now performing normally. We are conducting a thorough review of our deployment process to ensure this does not happen again. We apologize for the disruption to your workflow.

Feb 3, 12:00 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.